Our Free edition allows one small team to run surveys and limited meetings.
Our Pro edition provides unlimited teams and meetings, manager insights, and premium features/integrations.
More than 50 users, multiple teams, or looking for invoiced billing? Let’s talk!
|Number of teams||1||Unlimited|
|Number of feedback surveys per month||Unlimited||Unlimited|
|Number of one-on-one meetings per month||12||Unlimited|
|Templates for one-on-one meetings||Not available||Unlimited|
|Number of retrospectives per month||3||Unlimited|
|Integrations||Slack only||Slack, Microsoft Teams (more soon)|
|Team Health analytics||Restricted (limited keywords and member grades)||Unlimited|
|Manager access: share team analytics with stakeholders||Not available||Unlimited managers|
So I can use Teamworki for free? Is there a catch?
There’s no catch. Teamworki has a free edition, as outlined above, with unlimited feedback surveys (+ Slack integration) and a certain limit of meetings each month. A trial of the Pro edition is available for 14 days.
On the Free edition, what happens once I hit the limits above, or when the trial is over?
When a team is created, by default, it is put on the Free plan. Once their team lead attempts to use a Pro-only feature (or exceeds the Free limits above), they have the option to start a 14-day trial (free of charge).
A few days before the trial expires, the team lead will get an email asking them to enter a credit card in case they want to continue using Pro features after the trial period.
Once that period wraps up, if a credit card wasn’t entered, Pro-only functionality (such as Microsoft Teams integration and the “Manager” role/access to analytics) will be locked. Cap-limited meetings (such as retrospectives and one on ones) can still be visualized, but new ones won’t be allowed to be created until the 30-day cycle is over.
How can I manage my subscription and enter a credit card?
On My Teams, a new tab, “Settings”, allows you to visualize invoices, feature usage in the month/year, and enter (or update) a credit card.
I don’t have my company’s credit card. How can I get my manager or HR to do that for me?
On the My Teams page, select the Users tab and either click “Invite Admin” or promote existing users to Admins. People with that permission will see the “Settings” tab and will be able to update payment information.
I purchased the Pro plan. Do you offer refunds?
In most cases, we don’t offer refunds. If you live in the E.U. or Turkey, you’re eligible for a refund if you cancel your Teamworki Pro within 14 days of purchase. To request a refund, send us an email and include your country of residence.
FAQ – for users who signed up before July 6th, 2020
I signed up before the Pro launch (before July 6th, 2020) for free. How will this paid edition affect me?
As previously announced, the new “Manager” role – that allows other people in your organization to visualize Feedback Surveys and Health analytics – will be restricted to teams on the Pro edition.
Were you already trying it out? No worries, we’ll add (automatically) 14 more days to your trial, free of charge. And if you want to keep it, by the end, you have the option to enter a credit card and start a Pro subscription.
Our brand new Microsoft Teams integration is also a Pro feature, with 14 days free of charge for you to play with. Slack will remain a free integration.
If you were using a Pro-restricted feature or limit, you will automatically enter a 14-day trial free of charge. If you have any concerns about this change, please let us know at email@example.com and we will strategize together.